Once you see this screen and you are NOT and existing Mexican motor carrier or Broker Only company click the YES button on the right.
Go through the prompts to make your request.
Please be aware it could take up to 7-10 days to receive your Docket PIN but once you finally have it in your possession then most maintenance updates to your MC number can be handled online.
This PIN is especially helpful when you want to perform and address and/or name changes online without having to wait on an FMCSA agent to manually process the request.
There is a technical requirement to overcome. To order the Docket PIN you must use Internet Explorer on a Windows machine. It's stupid, I know but it's the only way to order it online.
I'm a Mac office but purchased a Windows desktop so we have the option of ordering it in our office. Believe me I've tried every browser available but only the old Internet Explorer works. Not even the new Windows Edge browser works. We're talking dark ages here!
The other way is to send your request in from this FMCSA web site.
Keep your PINs in a safe place in your office. You may need them if you are in a bind one day.
This process should only take you about 5 minutes and it won't cost you a thing.
Remember...it's not a requirement but it's a good idea to have both PINs in your possession if you are a motor carrier. Mexican Carriers and Brokers Only cannot use this option as they are not issued a Docket PIN.